Introduction
Alpha Zeta Co., Limited(“Alpha Zeta Co.,” “we,” “us,” or “our”) is committed to protecting the privacy of our users. This Privacy Policy explains what personal data we collect, how we use, share, and protect it when you interact with our Services, including our websites, apps, mobile applications, social features, customer support, and related online functionalities (collectively, the “Services”).
This Policy applies globally and includes additional sections for users in the European Economic Area (EEA), the United Kingdom (UK), California, and other regions with relevant data protection regulations.
We collect personal information in the following ways:
1. Information You Provide
Profile settings: In-app display name, avatar, preferences
Support interactions: feedback, support requests, in-app reports
2. Information Collected Automatically
Device data: IP address, device type, OS version, device identifier
Usage data: Session length, in-app activity, UI interactions
Crash data: Performance logs, error reports
Advertising identifiers: Where applicable, ad ID and click data
Location data: Approximate geolocation for regional support or legal compliance
Media data: Photos and related info from your camera or photo library
3. Information from Third Parties
Analytics/ad platforms: Data from providers like Appsflyer or Adjust, to analyze behavior and measure engagement
We use your data to:
Provide and personalize the Services
Improve performance, and content delivery
Analyze usage patterns and detect fraud or abuse
Comply with legal obligations
For users in the EEA/UK, we rely on the following legal grounds:
Contractual necessity: Providing access to our Services
Legitimate interests: Security, analytics, product improvement
Consent: Optional features like personalized advertising
Legal compliance: Responding to government or regulatory inquiries
We may share data with:
Service providers: Hosting, analytics, crash reporting, or customer support
Ad networks: With your consent, to deliver relevant ads
Platform operators: App Store, Google Play, etc.
Regulators/law enforcement: If required under applicable laws
We do not sell your personal data.
Your data may be stored and processed in jurisdictions outside your country of residence, including Hong Kong. For EEA users, such transfers are protected through Standard Contractual Clauses or other lawful safeguards.
We retain your personal data only as long as necessary to:
Operate the Services
Comply with legal requirements
Resolve disputes and prevent fraud
Inactive accounts may be deleted or anonymized after three (3) years unless otherwise required by law.
Depending on your jurisdiction (e.g., GDPR, CCPA), you may have the right to:
Access your personal information
Correct inaccurate data
Request deletion (“right to be forgotten”)
To exercise your rights, please contact us at:
feedback@alphazetalimited.com
Our Services are not directed to children under 13 globally or under 16 in the EEA. We do not knowingly collect personal data from such users without verifiable parental consent. If we become aware of such collection, we will delete the data.
We implement reasonable technical and organizational safeguards, including:
Data encryption (in transit and at rest)
Secure servers and restricted access
Routine audits and staff privacy training
While we take precautions, no system is completely secure. You use our Services at your own risk.
We partner with third-party providers to:
Analyze user behavior and improve features
Display relevant ads (only where consented)
You may opt out of personalized ads via your device settings or consent management tools.
We may update this Policy from time to time. We will notify you of any significant changes through in-app messages or other reasonable methods. Continued use of the Services implies acceptance of the updated Policy.
If you have questions about this Privacy Policy or wish to exercise your data rights, please contact:
feedback@alphazetalimited.com